Knowledgebase

The .EU domain name Contact management is quite different from other domain names. There is a restriction on modifying the Registrant Contact details in .EU domain names. Click here to familiarize yourself with the uniqueness of various .EU Contacts >>

There is a fee involved in performing either one of the following actions as it constitutes changing the Ownership Identity of a .EU domain name:

• modifying the Company Name or Name (in the absence of a Company Name) of the Registrant Contact, or
   
• moving a .EU domain name to another Customer.

Follow the below mentioned process to modify the Company Name or Name (in the absence of a Company Name) of the Registrant Contact of a .EU domain name:

1. Login to your Control Panel, search for the .EU domain name and proceed to the Order Details view. Click here to read how >>
    
2. Click on the Modify Company button.
    
3. At the time of modifying the Company Name or Registrant Name (in the absence of a Company Name) of your .EU domain name, you have two options -
    
   • You may choose a different Registrant Contact from the list of Registrant Contacts or create an altogether new .EU Registrant Contact by clicking on the Add Eu Registrant Contact link and filling in the details in the form presented. After specifying the new Registrant Contact, click on the Modify Company button and then click on Continue.
      
   • You may move/transfer this domain name to another Customer by providing the new Customer ID and Customer Username. After providing these details, click on the Proceed button and then Confirm the New Customer. Then, you will be required to add a EU Contact and proceed further.
    
   IMPORTANT

   The Add Contact form supports accented characters, except for the Phone Number, Fax Number and Email Address fields.

    
4. There is a fee involved for performing either of the above mentioned two options and you need to pay for the generated Invoice to complete the ownership modification. Click here for more details on the Payment process >>

Once the process starts, both the Current as well as the New Registrant Contact for the domain name will receive an email from the Registry for the Authorization process, which needs to be approved within 14 days. The authorization can also be provided through a fax to the Registry, from both the Current as well as the New Registrant Contact. Templates of the confirmation fax are provided below:

Current Registrant confirmation fax >>
New Registrant confirmation fax >>

The request is processed once the Registry receives approval from both the Current and the New Registrant.